Checkr averages 4.0 across 2,200+ reviews on six platforms. We pulled a snapshot of real reviews from Trustpilot, G2, Capterra, BBB, TrustRadius, and Gartner Peer Insights so you can make an informed decision.
See Checkr pricingEmployers like Checkr, and candidates often don't. HR teams on G2, Capterra, and TrustRadius praise the integrations, the self-serve pricing, and checks that clear in minutes or days. Candidates on Trustpilot and BBB describe the other side: county checks that stall for weeks, records that surface without context, and support that routes everyone through a chatbot. Budget for pass-through fees on top of the package price, because that gap is the single most common billing complaint.
Teams that hire steadily and want per-report pricing inside the ATS they already use
You need phone support on demand, or heavy volume in slow county courts where delays cost you hires
Best for: Teams that hire steadily and want per-report pricing inside the ATS they already use
Self-serve signup, pay per report from $29.99, no contracts or minimums
Best pricing I've seen for background checks combined with great UI
We moved to Checkr because they offer a better UI than other platforms we've used before, but most importantly better pricing and we haven't looked back! It's been fundamental in performing international criminal background checks for our customers. We have people in 70+ countries so a single solution for all of them has proven to be convenient!
Intuitive UI, Seamless ATS Integration, and Reliable Performance
What they like: The user interface has received consistent updates throughout the last year. It is now very intuitive and easy to access the data most important to my organization. The integration with our ATS has worked seamlessly and has not experienced any downtime. Performance is consistent across the board. I can rely on reports being run quickly and communication with myself and candidates arriving promptly. Pricing is fair. We have partnered with Checkr for over 6 years. In that time, we've negotiated mutually beneficial agreements that have allowed our platform to grow and scale with our revenue and operational needs. Now that Checkr has expanded its account servicing team, I enjoy quick access to my account manager and engage in routine meetings to discuss product advancements, performance, and trends. At this time, I have not had enough interactions with Checkr's AI services to accurately rate them. However, I am aware of how they intend to use AI to increase the reliability of reports and create a more engaging and flexible environment for both myself and candidates. What they dislike: Checkr is a consistently reliable product. Uptime is very predictable, and any service interruptions are quickly communicated with ongoing updates on fixes.
One of My Favorite Tools-- Never Lets Me Down!
I have absolutely loved Checkr since I started using them over five years ago. I'm immensely satisfied with their product offering! Pros: I love how seamlessly Checkr integrates with my ATS to make hiring and onboarding a breeze. They are so dependable. I trust them to keep our candidate personal data safe. They are so thorough in their searches, and I feel like the tool is super intuitive and easy to pick up and learn. We have only needed to use customer support a few times, but each time has been a very pleasant experience; their team is speedy, respectful, and super knowledgable. Their entire background check process is so easy for our internal team to initiate and manage, and also very quick and painless for our new hires. Cons: The only thing that I could possibly say about Checkr that counts as an area of improvement is that their international background checks can take up to two weeks or more. That has rarely happened, but it can get in the way of onboarding. This comes with the territory. Again, very, very rare.
Fast, Easy Volunteer Background Checks with Checkr
What they like: We use Checkr to run background checks on volunteers who serve on our Board, in our admin roles, and with our children's ministry. Our previous service was pricey and often took up to two weeks; Checkr is reasonably priced and we usually have results within hours. Initiating a check takes just a few minutes on our end, and it's very easy for the person being checked to authorize as well. We also love the variety of checks available. Highly recommend for churches and nonprofits that screen volunteers. What they dislike: Honestly, there’s nothing I dislike about Checkr. I’ve used many different platforms over the years, and Checkr is by far the best and the easiest to use.
Seamless Checkr Integrations That Just Work
What they like: I like the seamless integration of Checkr with other software. I feel like the value of what Checkr offers compares fairly to what our company is paying because it streamlines our workflow, reduces the need for manual data entry, and allows us to manage background checks within the systems we already use. The integration makes the process more efficient for our team and creates a smoother experience overall, which helps justify the cost. Checkr’s ability to connect with ATS, HRIS, and other platforms also means we aren’t having to manage multiple disconnected systems or spend additional time tracking screening statuses manually. What they dislike: Nothing comes to mind. The only improvement could be an upgraded look with an easier way to find things on the webpage.
Automated screening, centralized records, and integrations elevate hiring efficiency
My overall experience with Checkr has proven to be extremely positive as it modernizes our pre-employment background verification process, replacing manual paperwork with a streamlined digital pipeline across all our campus locations. What makes this software so valuable to our executive HR team is how effectively it centralizes candidate screening, allowing us to maintain high institutional compliance standards while moving qualified applicants through the onboarding process much faster. Several core functions have provided excellent results for our daily operations, especially screening, validation, tracking, records and storage. Utilizing the platform's digital screening tools allows our talent acquisition staff to initiate criminal, employment and credential checks with just a few clicks. The automated validation features help us verify candidate identities and background details against official databases quickly, giving our search committees confidence in the very applicants we evaluate. Our team relies heavily on the live tracking dashboard to monitor where each candidate sits in the review queue, making it easy to identify external delays before they stall a hiring timeline. On top of that, having secure digital storage and centralized candidate records ensures that sensitive background reports are encrypted, neatly organized and accessible only to authorized personnel, which keeps our institution fully aligned with privacy standards.
Top Choice for Background Screenings
I've used Checkr as an integrated background check partner with two HCM's and as a stand-alone when one system stopped supporting the integration. I believe it's the fastest and most user-friendly system and it comes at an affordable price. Checkr ensures all documentation is handled appropriately and provides background data quickly, supporting a smooth onboarding process regardless of integration. Pros: Checkr seamlessly integrates with our HCM system, providing a quick, easy, and efficient onboarding process. Cons: Prior to this integration, we were using Checkr as a standalone background check system and occasionally the checks would cost more than anticipated.
Best Background Check system I've ever used!
Fabulous. They also have a great support system that you can ask questions, and they respond very quickly. One of my favorite systems to work with. Pros: They are so easy to use/ user friendly, and their customer support rocks! There is no real learning curve, in my opinion. I also love the feature they have where a candidate can provide an explanation to a crime or issue on their background check. Cons: Nothing so far! I've been using Checkr for a year now and do not regret changing from a previous provider! Also, this integrates well with Paylocity.
Strong Implementation, easy to use system and Overall Ease of Product
Overall, since launching in August of 2024 it has been a great experience. Their team was there to assist with any/all questions I had from the implementation stage to post launch. It is easy for me to export data reports or use of their analytics tab, but then also easy for our support agents to use with reporting status' or knowing what may cause a review status to trigger. Communication to the external party is also very clear and their candidate portal is easy to use.
Overall the reports are neatly laid out
Overall the reports are neatly organized and easy to read. They have nice help files if needed and overall the site is tidy looking and easy to locate stuff. The area where people log in to see reports seems to keep the reports area separate from logging into the set up a background check area. Very nice clean simple.
Checkr provides a very efficient…
Checkr provides a very efficient background check process. Everything was clear, transparent, and completed in a timely manner. Highly recommended for anyone needing quick verification
Reliable
This company is great at handling background checks fast and efficient. The company is very thorough and reliable in reviewing clients documentation without exposing unnecessary personal information.
Quick, Easy Background Checks with Smooth Database Integration
What they like: I like how quick and easy it is to use. I also appreciate getting a personal email when someone’s background check is complete, because it really helps reduce the need for follow-up. I appreciate that it integrates smoothly with our current database. What they dislike: The only thing I truly dislike - and it's in every single email - is that the color for "all clear" is RED. Red is a known color for alert, stop, emergency. PLEASE change the color coding of the emails. Green means "all clear." Yellow means "consider." Red means "absolutely failed."
Seamless Background Checks with Top-Notch Support
What they like: I like how Checkr is simple to use and integrates with our HRIS system. The support team is easy to reach, and they even set up the system for us, which made the initial setup very easy. I appreciate that Checkr automatically sends invites to employees when they are hired, and we get the results back in a matter of days, which saves our team from having to do this manually. What they dislike: I don't have anything I don't like at this time.
Wonderful Ones Stop Background and Reference Tool
Checkr is a very user-friendly tool that can assist organizations in running background checks in compliance with federal, local and state laws. It can run everything from criminal background checks to educational and employment checks as well. Pros: The system is very user friendly and is a one stop shop for all related background checks including MVR and Social Security checks. Cons: Nothing, it offers everything necessary to run a variety of checks to be compliant with the various state regulations we have to follow.
Easy Mobile-Friendly Candidate Intake with Seamless ATS Integration
What they like: Checkr's UI makes things really easy for our candidates to complete consent and the background intake process where it's convenient for them - especially via mobile. What they dislike: Based on past background vendor utilization, I really don't have anything that I dislike about Checkr. We receive excellent support from our account team, and the integration process with our current ATS was simple and seamless to set up.
Fast, User-Friendly, but Could Be More Cost-Effective
What they like: I like that Checkr is fast and user-friendly. There's a variety of background checks we can perform that are tailored to each employee. I also appreciate that it integrates well with our CRM, and the initial setup was very easy. What they dislike: I wish that it were more cost-effective. Group or bulk rates would be helpful.
Easy to Launch Background Checks
What they like: We have it implemented to our hiring software and it is very easy to launch. Background checks usually take about a week to clear. What they dislike: I have not been able to launch a background check packet from our browser view(instead from hiring platform), I tried reaching out to customer support and was not able to get this resolved.
Streamlined Background Checks with Effortless Efficiency
What they like: I find Checkr super helpful because it connects seamlessly to our ATS system. With just two clicks, I can submit a candidate's background check and receive an email notification whether it's cleared or not. I appreciate how efficient it is for our needs. What they dislike: Never had any issues, nothing I can think of that I do not like.
Reliable and fast background check solution
What they like: It is very easy to use but I would like to know what the applicant has completed their end. What they dislike: Work on the return time for the reports!
Checkr Is Quick & Easy
What they like: Checkr has rolled out this new candidate fraud feature and it has been a huge game changer for making sure that candidates are who they say they are. It has provided a great peace of mind! What they dislike: Would love it if the fraud feature can be integrated with our ATS, Greenhouse! As of now, you have to manually upload resumes to analyze them.
Fast background checks you can trust.
Pros: Really easy to use. It can do a lot of different type of background verifications Fast turn around time. Its always accurate Integrates really well with our ATS. Cons: The email that goes out to our candidates sometimes ends up in Spam/Junk so email deliverability could be better.
Effortless for End Users, Truly User-Friendly
What they like: The ability to customize an order (its like picking from a menu and building a specialized sandwich) many options to choose from based on the needs of what has to be reviewed/checked. What they dislike: I would like the ability to save the customized orders based on state or location.
I appreciate the Checker company for fast response.
I appreciate the Checker company for its great services in screening those applicants for Uber employment in driving. It's accurate and fast. After screening the out come is imminent.
User friendly.
Checkr background check is used by gig work platforms like Uber. You can create a profile with them and keep track of all the checks they do. This is a legitimate company.
Process was quick, painless, and efficient. Definitely one of the easiest background checking procedures I've ever been through, and I would recommend it for anyone.
As a job candidate, I found Checkrs process clear and easy to follow. The online portal made it simple to submit my informations,track the status and see when each step was completed.
Expensive, but that's what a great product and great service costs.
Great communication and great product. Everything works exactly as we need it to and nothing is lacking. Price is very close to competitors whose products are not as robust.
Instructions were clear and easy to follows. Results were back I an hour.
Wow. I was in and out of their portal with a completed background check within 30 minutes. Thank you for making my life easier.
Great API, fast and easy to implement
What they like: - Great API docs - Ease of implementation - Fast response times - No downtimes What they dislike: - Nothing at this time, everything is working as expected
Fast and predictable for standard hires, rigid when employment verification stalls
I administer background checks for a small US company, ordering them as part of onboarding. Most hires get a standard US package covering current employment and education; international hires have a single package option. Ordering is quick once you know which package you use, and turnaround is usually around three days, occasionally longer when Checkr needs to go back to the candidate for more information. Order summaries, report PDFs, and candidate authorizations are all downloadable, which is what we retain for compliance. The main limitation I have hit is employment verification, which follows a fixed methodology and does not accept alternative documentation when a prior employer is unresponsive.
Seamless ATS Integration, But Slow Results
What they like: I appreciate that Checkr allows me to send background checks directly through my ATS, which makes the process easier to navigate. It reduces the time and hassle of having to log in to another platform and manually input all the candidates' information. What they dislike: The time it takes to get results back can be problematic, as there are times we've had to wait 2 weeks. This delays the hiring process and the potential loss of candidates due to the slow process of getting background checks back.
Checkr Overall
Overall Checkr is easy to use and a self explanatory system. We have run into a few problems when it comes to billing and administrative pieces. Pros: I love the fact that the candidates enter their own information for the background check. That eliminates the time the employer has to take to enter all of the information for each candidate. I also love how detailed the the background report is. Cons: I do not like the fact that Chcekr at times uses a third party to complete the background pieces but charges the client for them utilizing the third party.
Greater Modularity Essential for Customized Features
Modularity: We need greater modularity. The current requirement for product change requests to suit Checkr's entire client base limits our ability to implement features specific to our company's needs. The ability to toggle features on/off would be highly beneficial. Candidate Tracking: A simple but impactful improvement would be the ability to attach an internal reference to Checkr's candidate ID. This would greatly simplify identifying our users without requiring a full integration. Data Analytics: Checkr's data analytics lacks the depth needed for thorough investigation. Export functionality could be improved. Additionally, the limited ability to customize dashboards without involving Checkr support or account management is restrictive. Direct access to query data or greater dashboard flexibility would be valuable. Checkr Management Team: A significant positive is the Checkr account management team. Representaives provide excellent support and have been proactive in addressing our concerns. While product limitations and strategic decisions impact what can be implemented, their communication regarding upcoming updates and their potential impact is appreciated. We are also starting to see more progress on complex data and product requests. Pricing: Price for UK background checks is steep.
Seamless Integration, But Needs Automated Checks
What they like: I like how I can click on the screen and send the applicant a background check without having to go into Checkr directly. The initial setup was also seamless since it was built into my platform. What they dislike: I do not like the lack of capabilities to send employees background checks automatically every five years. We have already gotten their permission to run them, so I would prefer if they could be sent automatically rather than requiring employees to log in and reenter their acknowledgment and Social Security number each time.
Efficient and User-Friendly Background Check Tool with a Need for Transparent Billing
What they like: I find the Checkr system user-friendly and easy to navigate. Being in HR, where the goal is to move efficiently and accurately, Checkr makes this an easy process. It also integrates with Paylocity with ease. What they dislike: I received a significantly increased bill due to several unknown fees. There were several county fees, and we had a plan that was not comprehensive for our bulk background checks. However, Checkr was able to change our contract and lower the rates per background check.
Automate Background Checks - One simplified solution!
Overall, very pleased with the product. It is user friendly and can be tailored to meet your specific needs. Pros: One simplified solution for managing all of our pre-employment and post-accident screening needs. It works seamlessly with our existing Applicant Tracking System (ATS) to automate data entry. Cons: Not a fully integrated solution. Must login into the 3rd party site to retrieve results and download report to upload into HRIS.
Quick and Efficient Background Checks with Pricing Concerns
What they like: I like how Checkr solves the issue of having to manually do background checks. We get the results back very quickly, which helps us close out hiring screenings more quickly and efficiently. The initial setup of Checkr was very seamless for our team. What they dislike: The cost
Efficient, Compliant Background Checks—Support Responsiveness Could Be More Consistent
What they like: Checkr is a efficient background check solution that balances compliance and candidate experience. What they dislike: Customer support responsiveness could be more consistent. Support can generally be helpful but high-touch support would be beneficial for time-sensitive hiring needs.
Streamlining Processes with Checkr's Efficient Recruitment Tool
The Checkr platform is user-friendly which makes running and reviewing background checks straightforward and easy. The different nodes setup was very important for our organization and Checkr handled that very well! Customer service has also been great for the most part regarding the timeliness of responses and making any changes to our setup.
Background checks at lighting speeds
Pros: Depth and intensity of background checks The comprehensive adjudication dashboard I also value the candidate experience tools. Cons: While Checkr is powerful, sometimes it becomes too handoff. For edge cases like international checks or roles requiring specific verification. The system doesn't always flag missing pieces early
Easy Reporting and Engagement, But Pass/Fail Clarity Needs Work
What they like: Can easily send report to someone / can easily engage someone when they have passed What they dislike: If someone doesnt pass, it's not always clear why. Also having to do additional MVR reachouts for Pennsylvania candidadates. Also have to follow up on a lot of employment verification /education verification
Checkr is so easy and quick
Pros: Turn around time Integrates with my HRIS Easy to reach and responsive Customer Service Cons: I would like the ability to push reminders to people who have not completed tasks Easier use when manually entering for someone
I'm still waiting for my background…
I'm still waiting for my background check. Because I need to start working 💪
Background checks you can trust
Pros: background checks detailed descriptions matched details Cons: I enjoy Checkr as is.
Validity Issues Lead Some Clients to Seek Alternatives for Background Screening
Checkr is pretty fast but is not always proven to be accurate. There has been consistent problems regarding the validity of the information received
Balancing Benefits and Challenges
Our representatives have generally been responsive, but don't always seem to have the needed information for us to make business decisions. At times the information received has been in conflict with previous information leaving us unsure what the actual answer is. There are still pieces of the system that I'm not sure our team fully understands, and some of the integrations don't quite work as intended (though this may or may not be on Checkr's part).
Inconsistent Speed, Room for Improvement
What they like: I like that Checkr is quick sometimes. It's convenient because if someone goes today, they're good for tomorrow. What they dislike: I find that it takes too long for backgrounds to be cleared with Checkr.
BEWARE/Awful Customer Service
If it's an easy bg check, there's no problem. But the second there's additional work that needs to be done, Chekr says it won't be completed for a week and stops doing any work to complete the bg check. Then once the week is up, they say it'll take another week. We contacted courts, past employers, etc... ourselves just to complete bg checks. All information was given to Chekr for them to do... they just didn't. Then you contact the chat and finally get a human, only to be given the runaround. Ask for a Sr Rep and get a bs email with no way to respond. Oh, and i forgot how they just complete sections and you have to go back and pay for it all over!
User-Friendly Platform with Slow Turnaround Times
What they like: I find Checkr to be user-friendly and easy to use. What they dislike: Turnaround times can sometimes be slow, and customer service sucks. No dedicated customer success manager if you don't spend a certain amount of money, and you are forced to chat with an AI bot. When I've actually spoken to their human customer support team, they haven't been much more helpful.
“Starting from $29.99” became $49.99…
“Starting from $29.99” became $49.99 with zero explanation. Felt like a bait-and-switch. I chose the Basic background check on Checkr.com, listed at $29.99. As soon as I entered my information, the price jumped to $49.99. There was no breakdown of the cost, no itemized fees, and no explanation of why it changed. I also couldn’t stick with the package I picked. If you can’t actually select the packages they list, why advertise them? A tiny asterisk and the words “starting from” are not an explanation. If the final price depends on fees or other factors, spell it out before asking people for their personal information, not after. The AI “help” bot didn’t help either, and I still haven’t received my background check. I’m left hoping it actually shows up. Charging more than the listed price with no breakdown feels deceptive from start to finish. Checkr, show people exactly what they’re paying for, upfront.
Gets the job done but could be more cost efficient!
Pros: Easy user experience Integrates with our HRIS Integrates with our ATS Allows Candidates to provide clarification as needed Cons: Customer Service response time Pricing keeps increasing Timing of background checks returning
Unsatisfactory Customer Service Undermines Quick Background Checks
The customer service is some of the worst in the business. The background checks come back quickly, but the inability to speak to a human during urgent matters harms our business.
AI Response and Escalations: An Insight into User Experience
The turnaround time to complete some of the international checks is very delayed. When I send in a request, it feels like the responses are AI generated and the escalation also feels the same way with no sense of urgency or direction for resolution.
Buyer Beware!
Overall, very negative experience with Checkr. Pros: They make it very easy to get started and for job applicants to approve their background check. Cons: Checkr doesn't make it clear that the prices listed on its pricing guide are just starting price (its in a tiny star at the bottom of the page). Nor does it tell you this when you order a background check or even after while they are processing it. You are just slapped with additional fees weeks later when they issue your monthly statement. By then, you've already requested additional background checks and the whole thing is an expensive fiasco. In my case, I ordered a background check for $54, only to be charged an additional $95 for that check because of additional court fees! To add insult to injury, they have NO PHONE number to address customer questions. Their sales team sure calls you about a million times, but when you want to call them with a question, you are out of luck. You can email customer service, but they don't respond. They only responded after I emailed twice and looped the sales team. And then their response was canned and they didn't resolve my concern (that their pricing is deceptive). They just sent me a pricing pdf (which is different from what you see in your account when you are ordering your checks) that has small print saying that that there may be "additional fees." I own a small business and we need dozens of background checks per year, so we can't work with an unethical, unreachable business. They have lost my business and you should save yourself the headache by avoiding them altogether!
Non-existent customer service
What a horrible customer service experience. You can't speak to a real person via their chat or on the phone. I was on the phone with their AI for 30 minutes and it kept saying that it was transferring me to a real person then it would say it hadn't heard from me in a while and would end the call after 5 seconds. What type of company refuses to help you? Horrible. I also requested a copy of my background check over a month ago and I still don't have it.
High reviews from companies, awful reviews from candidates
I've never had such a terrible onboarding experience before for a background check. I've done background checks and developed vetting before but this company has the worst experience as a candidate. They frequently pause the check to "request information" but the portal does not have a clear explanation of what they need. Questions are responded to with autoreplies, or responses that ignore the question entirely. Example: I emailed them to ask why my employment references were not complete (they had been completed last week). They ignored the question and told me they needed to verify a totally different thing and had been waiting for me to take action. There was no indicator in the portal or anywhere else that they expected action to be taken, so if I hadn't contacted them I would have presumably missed my start date with my company. The ramifications both for my new employer's business and my own ability to make rent would have been huge, and it was barely averted. Employers: look elsewhere, check the reviews on TP or other sites where you'll see candidates regularly mentioning horror stories with this site. I'm shocked they're still in business Pros: Checkr is meant to automate the process of background checks by having a useful and easy-to-access portal for users to upload their documents and check the progress of their background check. Cons: Despite the portal looking great, the major flaw with this company is their lack of communication, terrible customer service and reliance on auto-replies which suggests a company that doesn't care about candidates.
Checkr is fast but NOT accurate
Checkr is fast but NOT accurate. They show ALL charges regardless of guilty or not guilty verdicts going back to your birthdate. It is completely AI and has no reasoning ability to depict verdicts, only initial charges. Totally unreliable, for the companies doing the background check AND for the person getting checked.
Worst customer service experience
Worst customer service experience. I wanted to do a background check on a new hire.It let's you build a package or what you want done. So, I built one for $160. Then I get a bill for $414 because there is a "passthough fee" or more than the entire package I thought I was buying- so this is costing more than double what I agreed to. Be warned!!!!!!!
Current customer displeased with customer service practice.
Satisfactory but when assistance is needed the only option is the chat which is very slow. Not satisfied with their Customer Service practice. Pros: Background checks are quick and they offer a variety of services. Too bad they can't back that up with speaking with the customer directly Cons: A human only calls to sell a service but don't offer the courtesy to call a customer directly when assistance is needed. It's a waste of time with AI Chat box. Too bad this good company is going with losing the people contact.
Terrible Support and Management Decisions
My very first interaction with their customer support team was terrible, and I'm currently looking for a replacement.
Unreliable service with no real customer support
My background is completely clear, yet Checkr delivered an inaccurate report. To make matters worse, there is no way to connect with a live agent to discuss or resolve the error. I am left sitting and waiting with zero assistance. Highly unreliable service and very frustrating customer support.
I applied for door dash and Uber eats 2…
I applied for door dash and Uber eats 2 months ago and have not heard a word from niether.. texting checker, chatting. They say they can't do anything to speed it up. UNACCEPTABLE. Wouldn't recommend to anyone
Good
Nothing i really don't think that it was horrible. It was really good. I don't mind now. Let's move on.
It was okay
It was okay, but it is confusing to use site
Terrible UX
Terrible UX. e.g. Asked to upload my passport like 4 different times throughout the process and write down the passport number like 6. Requested upload of printed and signed documents like it's the 1980s...
The completion date keeps changing by…
The completion date keeps changing by weeks at a time with no explanation provided, just a fake "We're sorry for the inconvenience." I'm trying to earn a living
Per-report pricing ($29.99 to $94.99) is on the public pricing page with no contracts or minimums. Legacy competitors like Sterling and HireRight mostly quote through sales.
Programmatic record filtering that Checkr says cuts manual review of results by up to 85%, across 235 criminal record categories on the Premium tier.
Ongoing alerts when an employee's criminal record changes, at $1.70 per person per month, instead of re-running point-in-time checks.
Checks start and complete inside tools teams already use: Greenhouse, Gusto, Rippling, BambooHR, QuickBooks, and an API for custom flows.
Tenant screening, mortgage verification, a real-time risk API (Trust), and free personal verified profiles run on the same infrastructure.
They need compliant background checks without signing an annual contract or learning screening law, and delays lose them candidates.
Self-serve signup with pay-as-you-go reports: Basic at $29.99 or Essential at $59.99 per report, no contracts or minimums, with recommended screenings per role built in.
Thousands of checks a year through an ATS, where a day of screening delay means losing workers to the next offer.
The Enterprise tier adds API access, 200+ ATS and HRIS integrations, automated adjudication, and continuous monitoring. Lyft is a named long-term customer.
Driver hires need MVR pulls, CDL verification, and DOT-compliant drug testing on top of criminal checks.
MVR reports at $9.50, commercial MVR with CDLIS search at $14.50, and a full DOT add-on menu (employment verification, drug and alcohol testing, physicals) on any Workforce package.
Sanction lists, license checks, and thorough court coverage are mandatory, and a miss is a compliance incident.
The Complete package ($94.99) covers county, state, and federal courts, with FACIS healthcare sanction searches from $6 and professional license verification at $12 as add-ons.
Boards, admins, and children's programs need everyone screened, on a budget, without an HR department.
Reviewers describe running volunteer checks through integrations like Planning Center on pay-as-you-go Basic or Essential reports, with no minimums. One minister reports faster and cheaper checks than his previous provider.
Screening a tenant usually means juggling separate criminal, credit, and eviction services, then waiting days.
Checkr Tenant bundles criminal, eviction, credit, and income in one report ($24.99 to $44.99), with no business registration required to start.
They want to see their own record before an employer does, or prove they're already vetted.
Checkr Personal offers a free verified profile, and self background checks starting at $49.99.
Get started with Checkr
Self-serve signup, pay per report from $29.99, no contracts or minimums
See Checkr pricingFor most employers, yes. Business reviewers rate it 4.5 on both G2 (458 reviews) and Capterra (305 reviews), citing fast results, easy ordering, and 200+ ATS integrations. The value drops if you hire in counties with slow courts or need hands-on support, since those are the two recurring complaints.
No. Business background checks are pay per report: Basic $29.99, Essential $59.99, Complete $94.99, plus court and DMV pass-through fees at cost. There are no contracts or minimums. The one free product is Checkr Personal's verified profile; a self background check starts at $49.99.
Yes. Checkr is an FCRA-regulated consumer reporting agency, BBB-accredited with an A+ business rating, and says over 140,000 businesses use it, including Lyft. Legitimacy is not the issue reviewers raise; delays and disputed records are. Candidates can dispute inaccurate results, and several reviewers describe doing so successfully.
Three come up on every platform: support that funnels through chatbots with no phone line, checks that stall for weeks in county courts, and pass-through fees that inflate the final bill past the advertised package price. Candidates also report records appearing without dispositions, which forces a dispute to fix.
Setup gets good marks; support gets mixed ones. Employer reviewers on G2, Capterra, and Gartner Peer Insights call implementation and the ATS or HRIS integration simple, and a few say Checkr's team set the system up for them. Customers with an account team report quick, helpful contacts. Critical reviews from employers and candidates complain that help runs through chat, email replies are slow, and there is no phone line. One G2 reviewer adds that there's no dedicated customer success manager below a certain spend.
Reviewers report anywhere from 30 minutes to a few days when records are clean and digital. Checks needing county courthouse lookups or manual verification take longer, and the loudest critical reviews describe waits of several weeks. Checkr tells candidates most checks take 3 to 7 business days.