DH
Dan H.
Mid-Market (51-1000 emp.) · 2026-07-21
Intuitive UI, Seamless ATS Integration, and Reliable Performance
What they like: The user interface has received consistent updates throughout the last year. It is now very intuitive and easy to access the data most important to my organization. The integration with our ATS has worked seamlessly and has not experienced any downtime. Performance is consistent across the board. I can rely on reports being run quickly and communication with myself and candidates arriving promptly. Pricing is fair. We have partnered with Checkr for over 6 years. In that time, we've negotiated mutually beneficial agreements that have allowed our platform to grow and scale with our revenue and operational needs. Now that Checkr has expanded its account servicing team, I enjoy quick access to my account manager and engage in routine meetings to discuss product advancements, performance, and trends. At this time, I have not had enough interactions with Checkr's AI services to accurately rate them. However, I am aware of how they intend to use AI to increase the reliability of reports and create a more engaging and flexible environment for both myself and candidates. What they dislike: Checkr is a consistently reliable product. Uptime is very predictable, and any service interruptions are quickly communicated with ongoing updates on fixes.
IntegrationsEase of use
RG
Rev. Gordon K.
Small-Business (50 or fewer emp.) · 2026-07-16
Fast, Easy Volunteer Background Checks with Checkr
What they like: We use Checkr to run background checks on volunteers who serve on our Board, in our admin roles, and with our children's ministry. Our previous service was pricey and often took up to two weeks; Checkr is reasonably priced and we usually have results within hours. Initiating a check takes just a few minutes on our end, and it's very easy for the person being checked to authorize as well. We also love the variety of checks available. Highly recommend for churches and nonprofits that screen volunteers. What they dislike: Honestly, there’s nothing I dislike about Checkr. I’ve used many different platforms over the years, and Checkr is by far the best and the easiest to use.
PricingTurnaround
NS
Nicole S.
Mid-Market (51-1000 emp.) · 2026-08-22
Seamless Checkr Integrations That Just Work
What they like: I like the seamless integration of Checkr with other software. I feel like the value of what Checkr offers compares fairly to what our company is paying because it streamlines our workflow, reduces the need for manual data entry, and allows us to manage background checks within the systems we already use. The integration makes the process more efficient for our team and creates a smoother experience overall, which helps justify the cost. Checkr’s ability to connect with ATS, HRIS, and other platforms also means we aren’t having to manage multiple disconnected systems or spend additional time tracking screening statuses manually. What they dislike: Nothing comes to mind. The only improvement could be an upgraded look with an easier way to find things on the webpage.
IntegrationsPricing
JW
Jessica W.
Mid-Market (51-1000 emp.) · 2026-07-22
Quick, Easy Background Checks with Smooth Database Integration
What they like: I like how quick and easy it is to use. I also appreciate getting a personal email when someone’s background check is complete, because it really helps reduce the need for follow-up. I appreciate that it integrates smoothly with our current database. What they dislike: The only thing I truly dislike - and it's in every single email - is that the color for "all clear" is RED. Red is a known color for alert, stop, emergency. PLEASE change the color coding of the emails. Green means "all clear." Yellow means "consider." Red means "absolutely failed."
Ease of use
AK
Alex K.
Mid-Market (51-1000 emp.) · 2026-07-16
Seamless Background Checks with Top-Notch Support
What they like: I like how Checkr is simple to use and integrates with our HRIS system. The support team is easy to reach, and they even set up the system for us, which made the initial setup very easy. I appreciate that Checkr automatically sends invites to employees when they are hired, and we get the results back in a matter of days, which saves our team from having to do this manually. What they dislike: I don't have anything I don't like at this time.
Support
BP
Bret P.
Enterprise (> 1000 emp.) · 2026-07-16
Easy Mobile-Friendly Candidate Intake with Seamless ATS Integration
What they like: Checkr's UI makes things really easy for our candidates to complete consent and the background intake process where it's convenient for them - especially via mobile. What they dislike: Based on past background vendor utilization, I really don't have anything that I dislike about Checkr. We receive excellent support from our account team, and the integration process with our current ATS was simple and seamless to set up.
Candidate experience
TA
toni a.
Mid-Market (51-1000 emp.) · 2026-01-21
Fast, User-Friendly, but Could Be More Cost-Effective
What they like: I like that Checkr is fast and user-friendly. There's a variety of background checks we can perform that are tailored to each employee. I also appreciate that it integrates well with our CRM, and the initial setup was very easy. What they dislike: I wish that it were more cost-effective. Group or bulk rates would be helpful.
Ease of usePricing
VU
Verified User
Mid-Market (51-1000 emp.) · 2026-09-10
Easy to Launch Background Checks
What they like: We have it implemented to our hiring software and it is very easy to launch. Background checks usually take about a week to clear. What they dislike: I have not been able to launch a background check packet from our browser view(instead from hiring platform), I tried reaching out to customer support and was not able to get this resolved.
SupportTurnaround
AS
Allison S.
Mid-Market (51-1000 emp.) · 2026-07-21
Streamlined Background Checks with Effortless Efficiency
What they like: I find Checkr super helpful because it connects seamlessly to our ATS system. With just two clicks, I can submit a candidate's background check and receive an email notification whether it's cleared or not. I appreciate how efficient it is for our needs. What they dislike: Never had any issues, nothing I can think of that I do not like.
IntegrationsTurnaround
MD
Monica D.
Small-Business (50 or fewer emp.) · 2025-07-08
Reliable and fast background check solution
What they like: It is very easy to use but I would like to know what the applicant has completed their end. What they dislike: Work on the return time for the reports!
Turnaround
KG
Kelsey G.
Mid-Market (51-1000 emp.) · 2025-09-16
Checkr Is Quick & Easy
What they like: Checkr has rolled out this new candidate fraud feature and it has been a huge game changer for making sure that candidates are who they say they are. It has provided a great peace of mind! What they dislike: Would love it if the fraud feature can be integrated with our ATS, Greenhouse! As of now, you have to manually upload resumes to analyze them.
FeaturesAccuracy
AB
Andi B.
Mid-Market (51-1000 emp.) · 2025-10-28
Effortless for End Users, Truly User-Friendly
What they like: The ability to customize an order (its like picking from a menu and building a specialized sandwich) many options to choose from based on the needs of what has to be reviewed/checked. What they dislike: I would like the ability to save the customized orders based on state or location.
FeaturesEase of use
BL
Bruno L.
Mid-Market (51-1000 emp.) · 2024-07-25
Great API, fast and easy to implement
What they like: - Great API docs - Ease of implementation - Fast response times - No downtimes What they dislike: - Nothing at this time, everything is working as expected
Integrations
VV
Valerie V.
Mid-Market (51-1000 emp.) · 2026-07-09
Seamless ATS Integration, But Slow Results
What they like: I appreciate that Checkr allows me to send background checks directly through my ATS, which makes the process easier to navigate. It reduces the time and hassle of having to log in to another platform and manually input all the candidates' information. What they dislike: The time it takes to get results back can be problematic, as there are times we've had to wait 2 weeks. This delays the hiring process and the potential loss of candidates due to the slow process of getting background checks back.
Turnaround
VU
Verified User
Enterprise (> 1000 emp.) · 2026-07-16
Seamless Integration, But Needs Automated Checks
What they like: I like how I can click on the screen and send the applicant a background check without having to go into Checkr directly. The initial setup was also seamless since it was built into my platform. What they dislike: I do not like the lack of capabilities to send employees background checks automatically every five years. We have already gotten their permission to run them, so I would prefer if they could be sent automatically rather than requiring employees to log in and reenter their acknowledgment and Social Security number each time.
Features
ES
Eraina S.
Mid-Market (51-1000 emp.) · 2026-04-21
Efficient and User-Friendly Background Check Tool with a Need for Transparent Billing
What they like: I find the Checkr system user-friendly and easy to navigate. Being in HR, where the goal is to move efficiently and accurately, Checkr makes this an easy process. It also integrates with Paylocity with ease. What they dislike: I received a significantly increased bill due to several unknown fees. There were several county fees, and we had a plan that was not comprehensive for our bulk background checks. However, Checkr was able to change our contract and lower the rates per background check.
Pass-through feesBilling
CB
Cody B.
Enterprise (> 1000 emp.) · 2026-04-21
Quick and Efficient Background Checks with Pricing Concerns
What they like: I like how Checkr solves the issue of having to manually do background checks. We get the results back very quickly, which helps us close out hiring screenings more quickly and efficiently. The initial setup of Checkr was very seamless for our team. What they dislike: The cost
PricingTurnaround
CH
Crystal H.
Mid-Market (51-1000 emp.) · 2026-04-07
Efficient, Compliant Background Checks—Support Responsiveness Could Be More Consistent
What they like: Checkr is a efficient background check solution that balances compliance and candidate experience. What they dislike: Customer support responsiveness could be more consistent. Support can generally be helpful but high-touch support would be beneficial for time-sensitive hiring needs.
SupportCompliance
VU
Verified User
Mid-Market (51-1000 emp.) · 2026-07-10
Easy Reporting and Engagement, But Pass/Fail Clarity Needs Work
What they like: Can easily send report to someone / can easily engage someone when they have passed What they dislike: If someone doesnt pass, it's not always clear why. Also having to do additional MVR reachouts for Pennsylvania candidadates. Also have to follow up on a lot of employment verification /education verification
FeaturesTurnaround
VC
Veronica C.
Mid-Market (51-1000 emp.) · 2026-07-21
Inconsistent Speed, Room for Improvement
What they like: I like that Checkr is quick sometimes. It's convenient because if someone goes today, they're good for tomorrow. What they dislike: I find that it takes too long for backgrounds to be cleared with Checkr.
Turnaround
AB
Anna B.
Mid-Market (51-1000 emp.) · 2026-02-25
User-Friendly Platform with Slow Turnaround Times
What they like: I find Checkr to be user-friendly and easy to use. What they dislike: Turnaround times can sometimes be slow, and customer service sucks. No dedicated customer success manager if you don't spend a certain amount of money, and you are forced to chat with an AI bot. When I've actually spoken to their human customer support team, they haven't been much more helpful.
SupportTurnaround