DH
Dan H.
Mid-Market (51-1000 emp.) · 2026-07-21
Intuitive UI, Seamless ATS Integration, and Reliable Performance
What they like: The user interface has received consistent updates throughout the last year. It is now very intuitive and easy to access the data most important to my organization. The integration with our ATS has worked seamlessly and has not experienced any downtime. Performance is consistent across the board. I can rely on reports being run quickly and communication with myself and candidates arriving promptly. Pricing is fair. We have partnered with Checkr for over 6 years. In that time, we've negotiated mutually beneficial agreements that have allowed our platform to grow and scale with our revenue and operational needs. Now that Checkr has expanded its account servicing team, I enjoy quick access to my account manager and engage in routine meetings to discuss product advancements, performance, and trends. At this time, I have not had enough interactions with Checkr's AI services to accurately rate them. However, I am aware of how they intend to use AI to increase the reliability of reports and create a more engaging and flexible environment for both myself and candidates. What they dislike: Checkr is a consistently reliable product. Uptime is very predictable, and any service interruptions are quickly communicated with ongoing updates on fixes.
IntegrationsEase of use
AS
Allison S.
Mid-Market (51-1000 emp.) · 2026-07-21
Streamlined Background Checks with Effortless Efficiency
What they like: I find Checkr super helpful because it connects seamlessly to our ATS system. With just two clicks, I can submit a candidate's background check and receive an email notification whether it's cleared or not. I appreciate how efficient it is for our needs. What they dislike: Never had any issues, nothing I can think of that I do not like.
IntegrationsTurnaround
RG
Rev. Gordon K.
Small-Business (50 or fewer emp.) · 2026-07-16
Fast, Easy Volunteer Background Checks with Checkr
What they like: We use Checkr to run background checks on volunteers who serve on our Board, in our admin roles, and with our children's ministry. Our previous service was pricey and often took up to two weeks; Checkr is reasonably priced and we usually have results within hours. Initiating a check takes just a few minutes on our end, and it's very easy for the person being checked to authorize as well. We also love the variety of checks available. Highly recommend for churches and nonprofits that screen volunteers. What they dislike: Honestly, there’s nothing I dislike about Checkr. I’ve used many different platforms over the years, and Checkr is by far the best and the easiest to use.
PricingTurnaround
BP
Bret P.
Enterprise (> 1000 emp.) · 2026-07-16
Easy Mobile-Friendly Candidate Intake with Seamless ATS Integration
What they like: Checkr's UI makes things really easy for our candidates to complete consent and the background intake process where it's convenient for them - especially via mobile. What they dislike: Based on past background vendor utilization, I really don't have anything that I dislike about Checkr. We receive excellent support from our account team, and the integration process with our current ATS was simple and seamless to set up.
Candidate experience
JW
Jessica W.
Mid-Market (51-1000 emp.) · 2026-07-22
Quick, Easy Background Checks with Smooth Database Integration
What they like: I like how quick and easy it is to use. I also appreciate getting a personal email when someone’s background check is complete, because it really helps reduce the need for follow-up. I appreciate that it integrates smoothly with our current database. What they dislike: The only thing I truly dislike - and it's in every single email - is that the color for "all clear" is RED. Red is a known color for alert, stop, emergency. PLEASE change the color coding of the emails. Green means "all clear." Yellow means "consider." Red means "absolutely failed."
Ease of use
AK
Alex K.
Mid-Market (51-1000 emp.) · 2026-07-16
Seamless Background Checks with Top-Notch Support
What they like: I like how Checkr is simple to use and integrates with our HRIS system. The support team is easy to reach, and they even set up the system for us, which made the initial setup very easy. I appreciate that Checkr automatically sends invites to employees when they are hired, and we get the results back in a matter of days, which saves our team from having to do this manually. What they dislike: I don't have anything I don't like at this time.
Support
VU
Verified User
Enterprise (> 1000 emp.) · 2026-07-16
Seamless Integration, But Needs Automated Checks
What they like: I like how I can click on the screen and send the applicant a background check without having to go into Checkr directly. The initial setup was also seamless since it was built into my platform. What they dislike: I do not like the lack of capabilities to send employees background checks automatically every five years. We have already gotten their permission to run them, so I would prefer if they could be sent automatically rather than requiring employees to log in and reenter their acknowledgment and Social Security number each time.
Features
VV
Valerie V.
Mid-Market (51-1000 emp.) · 2026-07-09
Seamless ATS Integration, But Slow Results
What they like: I appreciate that Checkr allows me to send background checks directly through my ATS, which makes the process easier to navigate. It reduces the time and hassle of having to log in to another platform and manually input all the candidates' information. What they dislike: The time it takes to get results back can be problematic, as there are times we've had to wait 2 weeks. This delays the hiring process and the potential loss of candidates due to the slow process of getting background checks back.
Turnaround
VC
Veronica C.
Mid-Market (51-1000 emp.) · 2026-07-21
Inconsistent Speed, Room for Improvement
What they like: I like that Checkr is quick sometimes. It's convenient because if someone goes today, they're good for tomorrow. What they dislike: I find that it takes too long for backgrounds to be cleared with Checkr.
Turnaround
AB
Anna B.
Mid-Market (51-1000 emp.) · 2026-02-25
User-Friendly Platform with Slow Turnaround Times
What they like: I find Checkr to be user-friendly and easy to use. What they dislike: Turnaround times can sometimes be slow, and customer service sucks. No dedicated customer success manager if you don't spend a certain amount of money, and you are forced to chat with an AI bot. When I've actually spoken to their human customer support team, they haven't been much more helpful.
SupportTurnaround