SG
Salih Gultoprak
US · 2026-07-09
very good company
very good company 🌟🌟🌟🌟🌟its no secret trustpilot has been doing shady stuff for years.. every business owner and reviewer knows it.. almost nobody actually trusts them or depends on them at this point. the only reason they are still in business is because google keeps ranking them stupidly high. if google wasnt propping them up, i genuinely dont think anyone would still use them.. Heres the thing, when someone googles your brand, trustpilot has a very real chance of showing up naturally. so as a business owner it makes total sense to want a good presence there. and that's exactly how they keep getting people onto their platform despite everything.
Trust
LA
Lee Ann Suggate
US · 2026-08-02
Overall the reports are neatly laid out
Overall the reports are neatly organized and easy to read. They have nice help files if needed and overall the site is tidy looking and easy to locate stuff. The area where people log in to see reports seems to keep the reports area separate from logging into the set up a background check area. Very nice clean simple.
Ease of use
AF
Alicia F Geter
US · 2026-07-15
Reliable
This company is great at handling background checks fast and efficient. The company is very thorough and reliable in reviewing clients documentation without exposing unnecessary personal information.
Accuracy
MF
Muhammad Farouk
US · 2026-07-15
Checkr provides a very efficient…
Checkr provides a very efficient background check process. Everything was clear, transparent, and completed in a timely manner. Highly recommended for anyone needing quick verification
Turnaround
MB
Melissa Bunner
US · 2026-07-02
Worst customer service experience
Worst customer service experience. I wanted to do a background check on a new hire.It let's you build a package or what you want done. So, I built one for $160. Then I get a bill for $414 because there is a "passthough fee" or more than the entire package I thought I was buying- so this is costing more than double what I agreed to. Be warned!!!!!!!
PricingPass-through fees
★★★★★I appreciate the Checker company for fast response.
I appreciate the Checker company for its great services in screening those applicants for Uber employment in driving. It's accurate and fast. After screening the out come is imminent.
Turnaround
RT
Robert Thompson
GB · 2026-07-01
The completion date keeps changing by…
The completion date keeps changing by weeks at a time with no explanation provided, just a fake "We're sorry for the inconvenience." I'm trying to earn a living
Turnaround
AS
Angela Staton
US · 2026-06-30
It was okay
It was okay, but it is confusing to use site
Ease of use
JV
Joshua Vanmeter
US · 2026-07-29
Checkr is fast but NOT accurate
Checkr is fast but NOT accurate. They show ALL charges regardless of guilty or not guilty verdicts going back to your birthdate. It is completely AI and has no reasoning ability to depict verdicts, only initial charges. Totally unreliable, for the companies doing the background check AND for the person getting checked.
Accuracy
BV
Bryant Vigil
US · 2026-07-01
Good
Nothing i really don't think that it was horrible. It was really good. I don't mind now. Let's move on.
Candidate experience
★★★★★Non-existent customer service
What a horrible customer service experience. You can't speak to a real person via their chat or on the phone. I was on the phone with their AI for 30 minutes and it kept saying that it was transferring me to a real person then it would say it hadn't heard from me in a while and would end the call after 5 seconds. What type of company refuses to help you? Horrible. I also requested a copy of my background check over a month ago and I still don't have it.
Support
WE
Wandy Exinord
US · 2026-07-08
I'm still waiting for my background…
I'm still waiting for my background check. Because I need to start working 💪
Turnaround